Please review the online help resources at prior to seeking warranty service. RMA numbers are valid for 30 days after issuance, Devices returned after that will be returned to the customer. To return your Device you need to contact customer support for an RMA number. If you are the original purchaser of the Device and you are not satisfied with this Device for any reason, you may return it to its original condition within thirty (30) days of the original purchase and receive a full refund. More information about this warranty can be found at Satisfaction Return Policy If the Warranty Period has expired or is otherwise not applicable as per the Scope and Limitation on Warranty (below), we will return the Device to you. If a Device is returned to August during the Warranty Period as provided below, and August determines that the Device is defective, August will either repair or replace the unit with either a new or a refurbished August Smart Lock or refund the original purchase price in return for the Device, at its option. Only for Devices purchased and delivered to the end user within the United States American Samoa, Guam, Northern Mariana Islands, Puerto Rico, US Virgin Islands or Canada.Īugust warrants the Device against defects in materials and workmanship under normal use for a period of one (1) year (or two (2) years for certified Pro customers) from the date of purchase (“Warranty Period”).Only to the person or entity that originally purchased the Device directly from August or from one of its authorized resellers or distributors as August defines in its sole discretion and.Subject to the additional terms and conditions set forth below, August provides the following Limited Warranty: One (1) year (or two (2) years for certified Pro customers) Limited Hardware Warranty. For a full description of your legal rights, you should refer to the laws applicable in your jurisdiction and you may wish to contact a relevant consumer advisory service. The disclaimers, exclusions, and limitations of liability under this Limited Warranty will not apply to the extent prohibited by applicable law. You may also have other legal rights that vary by state, province, or jurisdiction. This Limited Warranty gives you specific legal rights. If you do not agree to the terms of this Limited Warranty, you may return the Device (in its original, unused condition) within thirty days of the date of purchase (or the return period provided by your place of purchase, whichever is longer) for a refund in accordance with our returns policy as set forth in Section 3 of this Limited Warranty. By using Device, you are agreeing to be bound by the terms of this Limited Warranty set forth below. IMPORTANT: This Limited Warranty extends only to August Smart Lock hardware that you purchase directly from August or its authorized resellers or distributors, as August defines in its sole discretion (“Device”).
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